Thank you so much for your patience throughout 2020.
It's been an incredibily challenging year due to COVID-19, but through a lot of hard work we've managed to get through it and that’s all thanks to you!
PLEASE TAKE NOTE
From the 4th January our turnaround will be 10-14 working days and on certain items can take up to 28 working days due to suppliers taking longer to despatch
Handmade is roughly about 4-6 weeks turnaround.
This time does NOT include shipping time which can take 3-5 business days, depending on your location and subject to change!
ROYAL MAIL have been experiencing delays in certain areas due to depots self isolating and low staffing levels!
This is out of our hands once shipped! Your despatch email will have your tracking code but it will only show date/time of posting and if a delivery attempt has been made or if it’s still making it’s way to you.
Please be patient, thank you!
International can take longer due to customs and Brexit.
DUE TO THE PANDEMIC - our suppliers have been having stock issues and therefore items can go out of stock very quickly, if this is the case you will be offered an alternative or a partial/full refund!
Due to these stock issues we have not managed to put everything on the new website yet, if there is something you have seen on our socials but isn’t on our site then message us and we can see if there is stock available.
Any Questions about which items are affected then feel free to drop us a message on Instagram or at firstname.lastname@example.org
Want discount? Of course you do.......
Find a rep on our social media pages and ask for their code 💕